Villento Brands Online Casino Group Receives Independent Certification

(PRWEB) October 4, 2008 -- Villento Brands operates two Microgaming online casinos - Casino Villento (http://www.online-gambling-insider.com/online-gambling/ogi-casino-villento-las-vegas.html) and Rich Reels Casino (http://www.online-gambling-insider.com/online-gambling/ogi-rich-reels-casino.html), both of which feature Microgaming's award-winning game selection, innovative promotions, and a rewarding player loyalty scheme.

"Villento Brands is without a doubt one of the most exciting young online casino groups we have seen in many years," said Ryan D, Chief Editor and co-founder of Online Gambling Insider. "Let's face it, the industry has had its up and downs of late, so its encouraging to see a relatively new group like this to not only weather the storm, but to go one further and get players talking about a great gambling experience".

"Customer service remains top priority for us and Villento Brands is proud to be known in the industry for offering a best-in-class player experience," says James Johnson, Villento Brands Casino Manager. When asked what he thought the future held for the group, he said: "The industry changes fast but our focus in the future holds nothing different. Player experience is everything and we will continue to offer our players the personal attention and service that has and will always be our differentiator in the ever increasing competitive market." See the full interview transcript - Villento Brands Interview (http://www.online-gambling-insider.com/online-gambling/ogi-villento-brands-interview.html).

Online Gambling Insider certifies online casinos, sports betting sites and poker rooms. Certified operators are subject to rigorous testing procedures. Qualifying criteria includes the corporate and financial backing of the operator, quality of customer service, game fairness (including player terms and conditions), games portfolio, financial processing and licensing. The most important factor taken into account when awarding a certificate is the player experience. Online Gambling Insider staff test each casino as real players, and over a period of time, every aspect of the casino or poker room's operation is experienced first hand.

"It is critical for us to see if a casino displays trustworthy behavior," says Ryan. In order to be certified by Online Gambling Insider and qualify for their $1,000 deposit guarantee, each site is tested thoroughly. "We need to protect the credibility of our certification process, so we have to work on facts," Ryan continued. "We focus on the player experience. We become real players at all the casinos we test, and deposit between $200 and $500 during the testing process, claim bonuses, and remain active players over an extended period of time," said Ryan.

"A lot of emphasis is placed on customer service, and we have designed a process where we will interact with each casino over a period of time," Ryan continues. "Having been in the industry for many years now, we are able to uncover bad service and unfair treatment very quickly," continues Ryan.

The Villento Brands Group now qualifies for the portal's unique insurance cover. "We are confident that we won't ever have to intervene and refund a player, but it is reassuring for people to know that there is an independent safety net," Ryan concludes. "However, if a player referred by us ends up being short changed, we will step in and refund them."

Online Gambling Insider is an independent online gambling (http://www.online-gambling-insider.com) guide that prides itself in delivering unique services to the online gambling community. Read more about the Villento Brands Group (http://www.online-gambling-insider.com/online-gambling/ogi-villento-brands-group-certification.html) and the exclusive deposit guarantee by visiting the website. The portal reviews hundreds of other leading online casinos, and keeps tabs on USA online casinos (http://www.online-gambling-insider.com/usa-online-casinos.asp).

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